Building Blocks

We use information architecture (IA), plain language, and design principles
to ensure your content environments are organized, current, and accessible.

LEARN: Research and discovery*

Collecting strategic knowledge for analyzing project capabilities

ResearchDiscovery-Transparent
  • Assess your current-state content and information environments.
  • Prepare recommendations for you to achieve your future-state goals.
  • Research and analyze communication obstacles and challenges.
  • Develop roadmaps that guide you through communication opportunities.

*Independent Discovery Session (included)

  • Content audits
  • Content crosswalks
  • Content inventories
  • Data analysis
  • Gap analysis
  • One-page summaries
  • Research
  • Roadmaps

Related materials

bg-1b6b89

Independent
discovery session

Use this FAQ resource to ease your mind and make an “eyes-wide-open” decision about if a Discovery Session is the right course of action.

bg-71c593

Implementation
roadmap

Regardless of project scope, this client uses an iterative, implementation and deployment process to deliver the most effective results.

bg1

Content audit
and inventory

To produce the most useful and accessible in-app text to support compliance criteria, this client needed Core Controls inventory and status tracking.

EXPLORE: Strategy and planning

Defining and implementing communication strategies and frameworks

StrategyPlanning-Transparent
  • Identify communication strategies for your targeted audience and outlets.
  • Develop communications plans to disseminate key information effectively.
  • Create and implement an internal communication strategy that ensures your audience understands the intended direction, goals, and initiatives.
  • Deliver innovative and creative communication campaigns to support a hybrid workplace model.
  • Monitor and evaluate the effectiveness of your strategies and plans and recommend improvements.
  • Establish and track metrics that show the impact of communications, message alignment, and engagement while drawing meaningful insights from data analysis.
  • Business justifications
  • Communication plans
  • Competitive assessments
  • Implementation plans
  • Operational plans
  • Project proposals
  • Project rationales
  • Strategic plans

Related materials

bg1

A business case
for IA

This business case proposed instituting PMO governance to drive the success of this client’s information ecosystem using IA principles.

bg-d91b5b

Business work plan
justification

This business justification provides the blueprint for designing, implementing, and managing a corporate proposal resource center.

bg-1b6b89

An eBook project
proposal

This proposal solidified the purpose and outlined the process to plan, develop, produce, and distribute an industry ebook.

BUILD: Content architecture strategies

Select one of our building block icons below to begin.

Accessibility

Supporting accessibility for technologies, content, and other digital products

Accessibility-Transparent
  • Develop 508- and WCAG-compliant documentation and website content.
  • PDF accessibility check and remediation.
  • Apply plain language principles to improve readability.
  • Follow principles of design to improve accessibility.
  • 508-compliant documents
  • Accessible formatting
  • Best practices
  • Process documentation
  • Standard operating procedures
  • Training

Related materials

bg-d91b5b

Our accessibility guidelines

We create and manage digital content for federal agencies. We understand accessibility and how it applies to the projects we support.

bg1

Adopting plain language principles

Maybe you've heard about plain language. Or not. Either way, this article offers three reasons to be a trendy, plain-language advocate — if you're not already.

bg-1b6b89

Plain language
training

Contentiful provides plain language-based, effective technical writing skills training for commercial enterprises and government organizations.