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Looking for Proof?

Let my expertise and experience support your content goals.

Hey there, tech professional! I get it; you’re an awesome developer, engineer, or architect.

But let’s be honest, developing, organizing, and managing your documentation and related content projects may not be your strong suit … or even your interest.

Early in my career, I was a software developer, statistical programmer, and systems analyst. I understand and respect your strength and skill set.

I know how to address your pain points using my strength (💪).

Quality content fosters good decisions

How do you develop technical content that is useful, effective, and well-written? Is that content organized and presented clearly? And, how do you keep that content timely, fresh, and accessible?

If you're looking to get significantly better with your technical content, you've come to the right place. I'll help you:

Communicate clearly and plainly

Design your content
for accessibility

Manage your content for improved efficiency

I’m ready to support you

It’s all about the right strategy and a good road map. 🗺️ You can save time, money, and headaches. I’ll show you how by:

  • Building a quality KB experience for your employees and customers—where they can easily find information, get technical and product tips, and find answers to commonly asked questions
  • Working directly with your product, sales, engineering, development, and implementation teams and other SMEs to tackle your backlog of content initiatives
  • Eliciting, editing, and managing content flowing from your teams to customer-facing platforms, such as your blog, website, and company collateral
  • Developing technical content, product content, industry research, case studies, use cases, white papers, RFI/RFPs, sales and marketing collateral, and more
  • Organizing and developing and strategy for your documentation, pulling content from disparate teams into a cohesive narrative.
  • Providing specifications and product expertise to the team that builds your in-house documentation platform
  • Architecting and organizing your onboarding content for learning technology and products
  • Developing reusable templates to unify your documentation and migrate existing content to those specifications.

Didn’t see a scenario in this list that directly matches your current need? Let’s connect anyway to discuss your unique situation.

Body of work

I've worked on a diverse collection of projects. Click the image below to peruse my Trello-based portfolio. If you don’t see examples related to your needs, please get in touch. Chances are I’ve handled a similar project or something related.

Body of work